Now that you have finished working on your Start Module The Start Module marks the beginning of a call in the Speech Driven Information System. It is the first module a caller will be sent to when they call in.Module Modules are the individual elements you use to create your Information System. When you create an Information System, you are crafting a conversation between a computer and a live person. Each Module represents a single, distinct portion of that conversation. The different types of Modules are: Start, List, Multilevel, Overview, Yes/No, Goto A Goto is an Action that sends callers to another Module. A Goto is a Terminal Action. This means it will be the last Action in an Actions List., Hangup A Hangup is an Action that will hang up on callers. A Hangup is a Terminal Action. This means it will be the last Action in an Actions List., Transfer A Transfer is an Action that will hang up on callers. A Transfer is a Terminal Action. This means it will be the last Action in an Actions List., Global, Global Yes/No and Goto Project. Each Module has its own unique function and symbol. marks the beginning of a call in the Speech Driven Information System An Information System is a general term used to describe the product you are designing with this software. This could be any type of system in which you can give information to your callers, such as a Virtual Customer Service Center, a Virtual Technical Support Center, or a Virtual Help Desk.. It is the first module a caller will be sent to when they call in. you will want to return to the Call Flow View The screen where you can see all the Modules in your project Each Project you create represents a single Speech Driven Information System. So, if you want to create three separate Information Systems, you will need to create three different Projects. and how they relate. This is where you design and view how a customer’s call will flow through your Speech Driven Information System from beginning to end..
To return to the Call Flow View:
Close the Module View The view in which you can work with an individual Module. You can go to the Module View of any Module by double clicking on it from the Call Flow View. of the Start Module by clicking on the "X" in the upper right hand part of the Module View. (Make sure you don't close the program completely by clicking the "X" in the top right corner of the screen!) This will close out the Module View of the Start Module completely.
OR
Hit Control + Tab to toggle back to the Call Flow View. This will keep the Module View of the Start Module open in the background rather than closing it out completely. If you would rather close it out completely, follow the instructions for method 1 above.
Complete Help Topic List | Speech Platform Product Information