Using LumenVox Help and Support

In order to begin developing your own Virtual Customer Service, Virtual Technical Support or Virtual Help Desk, we here at LumenVox offer you three different paths to learning the Platform Designer:

  1. Quick Start - Created for those individuals who just want to jump right in and begin designing.

  2. Platform Designer Help Files - Help Files that contain a complete breakdown of the entire system.  Includes screen shots, definitions of concepts, design suggestions and helpful hints.  You can read through them all in order, or you can refer back to the Help files as needed after completing the Tutorial to find specific information about each element of the Speech Application.

  3. Tutorial - A combination of a walk-through with in-depth explanations of the components.  Our recommendation is that you complete the entire Tutorial before you begin using the Platform Software.  The Tutorial will introduce you to the Platform components by walking you through a set up of an application step by step.  Upon completion, you will have the information you need to begin your own Speech Application.

We strive to make our products as user-friendly as possible and we value your opinion.  If there is something you would like added to the Help or the Tutorial, please email your suggestions to Support@LumenVox.com.

2002 LumenVox LLC. All rights reserved.  Terms of use   Accessibility


Complete Help Topic List | Speech Platform Product Information