Project Notes

The Project Each Project you create represents a single Speech Driven Information System An Information System is a general term used to describe the product you are designing with this software. This could be any type of system in which you can give information to your callers, such as a Virtual Customer Service Center, a Virtual Technical Support Center, or a Virtual Help Desk.. So, if you want to create three separate Information Systems, you will need to create three different Projects. has an area to store a note which opens after clicking the Notes tab contained in the Properties Properties allow you to control specific details of the program and how it runs. For example, the "Allow Barge-in Barge-in allows the caller to interrupt the system and jump ahead. If Barge-in is disabled, the caller will have to listen to every single Vox before they are allowed to reply." property detirmines whether the caller will be allowed to interrupt the system and jump ahead without listening to every single Vox A Vox is an Action that plays a sound file. You can record a Vox in your own voice directly from the Speech Driven Information System. You can also use the Audio Manager to import recordings or sound effects that you have obtained from other sources.. All the Properties are automatically set to their default value when you create a new Project. You can change the Properties for a specific item from the Properties Table, or you can change Properties for the entire Project from the Project Properties box. Panel.  This note area can be used to store any appropriate information about the Project, including who modified it and a record of changes made.  It can also be used to keep information concerning individual Modules.  

1. To ensure that the note applies to the full Project, make sure that any Module Modules are the individual elements you use to create your Information System. When you create an Information System, you are crafting a conversation between a computer and a live person. Each Module represents a single, distinct portion of that conversation. The different types of Modules are: Start, List, Multilevel, Overview, Yes/No, Goto A Goto is an Action that sends callers to another Module. A Goto is a Terminal Action. This means it will be the last Action in an Actions List., Hangup A Hangup is an Action that will hang up on callers. A Hangup is a Terminal Action. This means it will be the last Action in an Actions List., Transfer A Transfer is an Action that will hang up on callers. A Transfer is a Terminal Action. This means it will be the last Action in an Actions List., Global, Global Yes/No and Goto Project. Each Module has its own unique function and symbol. Property Windows are closed so the Call Flow View is active.

2. Find the Properties Panel and click the Notes tab.

3. Enter the desired note.  The note saves automatically and no other actions are required.
   
   

Important:

Some care should be taken when working with the Notes tab.  When a Module Property Window is active, this is the Module's note.  When the Call Flow View The screen where you can see all the Modules in your project and how they relate. This is where you design and view how a customer’s call will flow through your Speech Driven Information System from beginning to end. is active, this is the Project's note.

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