Open the Module in which the Quick Vox is located
Click once on the Quick Vox itself to open its Properties.
To change any of the Quick Vox properties in this single Quick Vox, simply double click on the property you wish to change.
To access the P Properties Properties allow you to control specific details of the program and how it runs. For example, the "Allow Barge-in" property detirmines whether the caller will be allowed to interrupt the system and jump ahead without listening to every single Vox. All the Properties are automatically set to their default value when you create a new Project. You can change the Properties for a specific item from the Properties Table, or you can change Properties for the entire Project from the Project Properties box. allow you to control specific details of the program and how it runs. For example, the "Allow Barge-in Barge-in allows the caller to interrupt the system and jump ahead. If Barge-in is disabled, the caller will have to listen to every single Vox before they are allowed to reply." property determines whether the caller will be allowed to interrupt the system and jump ahead without listening to every single Vox A Vox is an Action that plays a sound file. You can record a Vox in your own voice directly from the Speech Driven Information System. You can also use the Audio Manager The Audio Manager contains all of the audio files in the program. You can use the Audio Manager to create Library Voxes and to import other sounds into the Speech Driven Information System. You can also rerecord or change Voice, Description and Transcript information about all Library and Quick Voxes in the Audio Manager. to import recordings or sound effects that you have obtained from other sources.. All the Properties are automatically set to their default value when you create a new Project Each Project you create represents a single Speech Driven Information System An Information System is a general term used to describe the product you are designing with this software. This could be any type of system in which you can give information to your callers, such as a Virtual Customer Service Center, a Virtual Technical Support Center, or a Virtual Help Desk.. So, if you want to create three separate Information Systems, you will need to create three different Projects.. You can change the Properties for a specific item from the Properties Table, or you can change Properties for the entire Project from the Project Properties box.roperties Properties allow you to control specific details of the program and how it runs. For example, the "Allow Barge-in" property determines whether the caller will be allowed to interrupt the system and jump ahead without listening to every single Vox. All the Properties are automatically set to their default value when you create a new Project. You can change the Properties for a specific item from the Properties Table, or you can change Properties for the entire Project from the Project Properties box. for an individual Quick Vox A Quick Vox is a Vox that can be recorded on the fly within a specific Module. You can record a Quick Vox more quickly and easily than a Library Vox, but a Quick Vox can only be used once within the system.Module Modules are the individual elements you use to create your Information System. When you create an Information System, you are crafting a conversation between a computer and a live person. Each Module represents a single, distinct portion of that conversation. The different types of Modules are: Start, List, Multilevel, Overview, Yes/No, Goto A Goto is an Action that sends callers to another Module. A Goto is a Terminal Action. This means it will be the last Action in an Actions List., Hangup A Hangup is an Action that will hang up on callers. A Hangup is a Terminal Action. This means it will be the last Action in an Actions List., Transfer A Transfer is an Action that will hang up on callers. A Transfer is a Terminal Action. This means it will be the last Action in an Actions List., Global, Global Yes/No and Goto Project. Each Module has its own unique function and symbol.. You can record a Quick Vox more quickly and easily than a Library Vox, but a Quick Vox can only be used once within the system.:
Open the Module in which the Quick Vox is located
Click once on the Quick Vox itself to open its Properties.
To change any of the Quick Vox properties in this single Quick Vox, simply double click on the property you wish to change.
Type: The type of Vox (Quick or Library)
Action An Action is a specific command that you can add to an Action List. There are five types of Actions: Vox, Listen, Goto, Transfer, and Hangup.: Double click on "RECORD" to record a Quick Vox
Description You can fill out the Description field when recording a Quick Vox or Library Vox. Filling out the Description is optional, but it allows you to keep track of your Voxes more easily.: The description of the Quick Vox
Transcript You can fill out the Transcript field when recording a Quick Vox or Library Vox. Filling out the Transcript is optional, but it allows you to keep a record of exactly what is said in the Vox. This is very helpful if the Vox needs to be rerecorded later.: The transcript for the Quick Vox
Voice You can fill out the Voice field when recording a Quick Vox or Library Vox. Filling out the Description is optional, but it allows you to keep track of your Voxes more easily.: The person who recorded the Quick Vox
Date: The date on which the Quick Vox was recorded
Allow Barge in: Allows the caller to interrupt the system and jump ahead.
Enabled: Caller is able to interrupt and jump ahead. (Default)
Disabled: Caller is not able to interrupt. They must listen A Listen tells the program to listen to the caller. It will then try to match what they say to the information you enter in the Grammar The Grammar contains the words and phrases for which the program will listen in a given Module. Concepts, Phrases, Confirmations, Responses, and the Phrase Library are all part of the Grammar List.. A Listen is a Terminal Action. This means it will be the last Action in an Actions List. to all the Vox files before they can answer. If they answer before all the Voxes have finished playing, their response A Response gives your customers an answer to their question or directs them to another Module that has the information they need. A Response can contain as many Voxes as you would like AND/OR a Goto OR a Transfer OR a Hangup. will be ignored.
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