Library Vox Properties

To access the Properties Properties allow you to control specific details of the program and how it runs. For example, the "Allow Barge-in Barge-in allows the caller to interrupt the system and jump ahead. If Barge-in is disabled, the caller will have to listen to every single Vox before they are allowed to reply." property detirmines whether the caller will be allowed to interrupt the system and jump ahead without listening to every single Vox. All the Properties are automatically set to their default value when you create a new Project. You can change the Properties for a specific item from the Properties Table, or you can change Properties for the entire Project from the Project Properties box. for an individual Library Vox A Library Vox is a Vox that is recorded and stored in the Audio Manager The Audio Manager contains all of the audio files in the program. You can use the Audio Manager to create Library Voxes and to import other sounds into the Speech Driven Information System. You can also rerecord or change Voice, Description and Transcript information about all Library and Quick Voxes in the Audio Manager.. A Library Vox is available for use anywhere within the Speech Driven Information System.:

1. Open the Module Modules are the individual elements you use to create your Information System. When you create an Information System, you are crafting a conversation between a computer and a live person. Each Module represents a single, distinct portion of that conversation. The different types of Modules are: Start, List, Multilevel, Overview, Yes/No, Goto, Hangup, Transfer, Global, Global Yes/No and Goto Project. Each Module has its own unique function and symbol. in which the Library Vox is located.

2. Click once on the Library Vox itself to open its Properties.
   
   

3. To change any of the Library Vox properties in this single Library Vox, simply double click on the property you wish to change.

Type: The type of Vox (Quick or Library)

Action An Action is a specific command that you can add to an Action List. There are five types of Actions: Vox, Listen, Goto, Transfer, and Hangup.: Double click on "SELECT" to select a Library Vox

Description You can fill out the Description field when recording a Quick Vox A Quick Vox is a Vox that can be recorded on the fly within a specific Module. You can record a Quick Vox more quickly and easily than a Library Vox, but a Quick Vox can only be used once within the system. or Library Vox. Filling out the Description is optional, but it allows you to keep track of your Voxes more easily.: The description of the Library Vox

Transcript You can fill out the Transcript field when recording a Quick Vox or Library Vox. Filling out the Transcript is optional, but it allows you to keep a record of exactly what is said in the Vox. This is very helpful if the Vox needs to be rerecorded later.: The transcript for the Library Vox

Voice You can fill out the Voice field when recording a Quick Vox or Library Vox. Filling out the Description is optional, but it allows you to keep track of your Voxes more easily.: The person who recorded the Library Vox

Date: The date on which the Library Vox was recorded

Allow Barge in: Allows the caller to interrupt the system and jump ahead

• Enabled: Caller is able to interrupt and jump ahead. (Default)

• Disabled: Caller is not able to interrupt.  They must listen A Listen tells the program to listen to the caller. It will then try to match what they say to the information you enter in the Grammar The Grammar contains the words and phrases for which the program will listen in a given Module. Concepts, Phrases, Confirmations, Responses, and the Phrase Library are all part of the Grammar List.. A Listen is a Terminal Action. This means it will be the last Action in an Actions List. to all the Vox files before they can answer.  If they answer before all the Voxes have finished playing, their response A Response gives your customers an answer to their question or directs them to another Module that has the information they need. A Response can contain as many Voxes as you would like AND/OR a Goto OR a Transfer OR a Hangup. will be ignored.

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