This function changes the immediate direction of the call flow.
LVCA_API BOOL WINAPI LVCA_SetGotoA(HANDLE hCA, LPCSTR Goto A Goto is an Action An Action is a specific command that you can add to an Action List. There are five types of Actions: Vox, Listen, Goto, Transfer, and Hangup. that sends callers to another Module. A Goto is a Terminal Action. This means it will be the last Action in an Actions List.) ;
LVCA_API BOOL WINAPI LVCA_SetGotoW(HANDLE hCA, LPCWSTR Goto) ;
LVCA_SetGoto
This function return true if successful, otherwise false will be returned. Call LVCA_GetLastCallError to retrieve the error An Error is anything within the system itself that creates a glitch in the Speech Driven Information System An Information System is a general term used to describe the product you are designing with this software. This could be any type of system in which you can give information to your callers, such as a Virtual Customer Service Center, a Virtual Technical Support Center, or a Virtual Help Desk., such as a missing Vox A Vox is an Action that plays a sound file. You can record a Vox in your own voice directly from the Speech Driven Information System. You can also use the Audio Manager to import recordings or sound effects that you have obtained from other sources. or a Goto that doesn't go anywhere. code and message.
CAMSG_ENTERMODULE
CAMSG_REC_BEFORE_CONFIRM
CAMSG_REC_AFTER_CONFIRM
CAMSG_TIMEOUT
CAMSG_ERROR
hCA (IN) Call handle passed into function
Goto (IN) A pointer to the string containing the module Modules are the individual elements you use to create your Information System. When you create an Information System, you are crafting a conversation between a computer and a live person. Each Module represents a single, distinct portion of that conversation. The different types of Modules are: Start, List, Multilevel, Overview, Yes/No, Goto, Hangup A Hangup is an Action that will hang up on callers. A Hangup is a Terminal Action. This means it will be the last Action in an Actions List., Transfer A Transfer is an Action that will hang up on callers. A Transfer is a Terminal Action. This means it will be the last Action in an Actions List., Global, Global Yes/No and Goto Project Each Project you create represents a single Speech Driven Information System. So, if you want to create three separate Information Systems, you will need to create three different Projects.. Each Module has its own unique function and symbol. name the caller will enter next
Sets the next Module to interact with the caller.
The Platform Designer does not inhibit the duplication of a Module name. If there are multiple modules with the same name in the Platform Application, the first one found will be used
CAPI Only mode: The only Modules in the call flow are "CustomModule" and “Hangup”. Send the caller to the “Hangup” module to end the call.
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