This convenience function will identify a concept A Concept is a general idea used to describe a group of Phrases Phrases are all the individual ways that a Concept could be described and are the words and phrases for which the program will listen. Phrases are marked with a double quote. Each individual Phrase that makes up the Phrases is marked by a single quote.. Phrases are the words for which the program will listen A Listen tells the program to listen to the caller. It will then try to match what they say to the information you enter in the Grammar. A Listen is a Terminal Action. This means it will be the last Action in an Actions List.. For example, "Locations," "Your location," "Where you're located," and "Your address" are all Phrases that could be used within the Concept of "Locations." which has been added by LVCA_AddConcept or LVCA_AddStandardGrammar
LVCA_API BOOL WINAPI LVCA_IsCustomConceptA(HANDLE hCA, BOOL* IsCustom, LPCSTR Concept);
LVCA_API BOOL WINAPI LVCA_IsCustomConceptW(HANDLE hCA, BOOL* IsCustom, LPCWSTR Concept);
LVCA_IsCustomConcept
This function return true if successful, otherwise false will be returned. Call LVCA_GetLastCallError to retrieve the error An Error is anything within the system itself that creates a glitch in the Speech Driven Information System An Information System is a general term used to describe the product you are designing with this software. This could be any type of system in which you can give information to your callers, such as a Virtual Customer Service Center, a Virtual Technical Support Center, or a Virtual Help Desk., such as a missing Vox A Vox is an Action that plays a sound file. You can record a Vox in your own voice directly from the Speech Driven Information System. You can also use the Audio Manager to import recordings or sound effects that you have obtained from other sources. or a Goto A Goto is an Action that sends callers to another Module. A Goto is a Terminal Action. This means it will be the last Action in an Actions List. that doesn't go anywhere. code and message.
CAMSG_REC_BEFORE_CONFIRM
hCA (IN) The handle given by the event callback.
IsCustom (OUT) The pointer to the BOOL which will receive the result.
Concept (IN) The concept retrieved by the LVCA_GetRawConcept.
This function is utilized when a module Modules are the individual elements you use to create your Information System. When you create an Information System, you are crafting a conversation between a computer and a live person. Each Module represents a single, distinct portion of that conversation. The different types of Modules are: Start, List, Multilevel, Overview, Yes/No, Goto, Hangup A Hangup is an Action that will hang up on callers. A Hangup is a Terminal Action. This means it will be the last Action in an Actions List., Transfer A Transfer is an Action that will hang up on callers. A Transfer is a Terminal Action. This means it will be the last Action in an Actions List., Global, Global Yes/No and Goto Project Each Project you create represents a single Speech Driven Information System. So, if you want to create three separate Information Systems, you will need to create three different Projects.. Each Module has its own unique function and symbol. has a mix of preprogrammed Concepts with responses and custom added concepts added with LVCA_AddConcept. When the Concept is not custom, it should have a response A Response gives your customers an answer to their question or directs them to another Module that has the information they need. A Response can contain as many Voxes as you would like AND/OR a Goto OR a Transfer OR a Hangup. defined in the call flow and not need further evaluation.
CAPI Only mode: Not Applicable. All concepts are custom.
Complete Help Topic List | Speech Platform Product Information