Retrieves the raw concepts from the recognizer.
LVCA_API BOOL WINAPI LVCA_GetRawConceptA(HANDLE hCA, LONG Index, LPSTR Concept A Concept is a general idea used to describe a group of Phrases Phrases are all the individual ways that a Concept could be described and are the words and phrases for which the program will listen. Phrases are marked with a double quote. Each individual Phrase that makes up the Phrases is marked by a single quote.. Phrases are the words for which the program will listen A Listen tells the program to listen to the caller. It will then try to match what they say to the information you enter in the Grammar. A Listen is a Terminal Action. This means it will be the last Action in an Actions List.. For example, "Locations," "Your location," "Where you're located," and "Your address" are all Phrases that could be used within the Concept of "Locations.", LONG * Size, LONG * Confidence);
LVCA_API BOOL WINAPI LVCA_GetRawConceptW(HANDLE hCA, LONG Index, LPWSTR Concept, LONG * Size, LONG * Confidence);
LVCA_GetRawConcept
This function return true if successful, otherwise false will be returned. Call LVCA_GetLastCallError to retrieve the error An Error is anything within the system itself that creates a glitch in the Speech Driven Information System An Information System is a general term used to describe the product you are designing with this software. This could be any type of system in which you can give information to your callers, such as a Virtual Customer Service Center, a Virtual Technical Support Center, or a Virtual Help Desk., such as a missing Vox A Vox is an Action that plays a sound file. You can record a Vox in your own voice directly from the Speech Driven Information System. You can also use the Audio Manager to import recordings or sound effects that you have obtained from other sources. or a Goto A Goto is an Action that sends callers to another Module. A Goto is a Terminal Action. This means it will be the last Action in an Actions List. that doesn't go anywhere. code and message.
CAMSG_REC_BEFORE_CONFIRM
hCA (IN) The handle given by the event callback.
Index (IN) range = 0 to (count Count is used when setting up a No Input A No Input occurs when the system is expecting a response and the caller doesn't say anything., No Match, or Error. No Inputs, No Matches, and Errors are marked by their count (#1, #2, #3, and so on). For example, a No Match #1 will play the first time a caller says something the system doesn't understand. A No Match #2 will go into effect the second time in a row that a caller says something the system doesn't understand. - 1)
Concept (OUT) The pointer to memory to receive the concept string.
Size (IN) A pointer to a LONG containing the size of the concept buffer.
Confidence (OUT) A pointer to a LONG to receive the confidence score for the concept. Range 0 - 1000 anything above 500 should be a definite match. 50 or below usually is a misrecognition Misrecognition occurs when the system misunderstands what the caller says and offers an inappropriate choice. For example, if the caller says "Oregon" and the system thinks they said "Florida.".
The Platform Call Handler A Handler is an Action List that goes into effect when a No Input, No Match, or Error occurs. by design evaluates the raw concepts and produces a single identified concept. On the event CAMSG_REC_BEFORE_CONFIRM, the raw concepts can be evaluated and the Platform can be directed to perform the appropriate actions. If the module Modules are the individual elements you use to create your Information System. When you create an Information System, you are crafting a conversation between a computer and a live person. Each Module represents a single, distinct portion of that conversation. The different types of Modules are: Start, List, Multilevel, Overview, Yes/No, Goto, Hangup, Transfer, Global, Global Yes/No and Goto Project Each Project you create represents a single Speech Driven Information System. So, if you want to create three separate Information Systems, you will need to create three different Projects.. Each Module has its own unique function and symbol. is not directed to take an action An Action is a specific command that you can add to an Action List. There are five types of Actions: Vox, Listen, Goto, Transfer A Transfer is an Action that will hang up on callers. A Transfer is a Terminal Action. This means it will be the last Action in an Actions List., and Hangup A Hangup is an Action that will hang up on callers. A Hangup is a Terminal Action. This means it will be the last Action in an Actions List.. by calling LVCA_SetGoto or LVCA_SetTransfer, any added concept or added standard grammar The Grammar contains the words and phrases for which the program will listen in a given Module. Concepts, Phrases, Confirmations, Responses, and the Phrase Library are all part of the Grammar List. will be treated as a no match A No Match occurs when the caller says something the system doesn't recognize. For example, if the system asks the caller "Do you prefer coffee or tea?" and they reply "Juice," their response A Response gives your customers an answer to their question or directs them to another Module that has the information they need. A Response can contain as many Voxes as you would like AND/OR a Goto OR a Transfer OR a Hangup. would be considered a No Match..
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