The Assistant Contact List application is accessed either directly through an extension assigned in TeleVantage Registration (see section on Installation) or by saying "Contact" in the Assistant Call Router. The user is identified by using the Name Directory combined with the alternate names and pronunciations described in Configuration. Once identified and their password validated, the caller has access to their list of contacts through which TeleVantage can then be directed to place a call to a particular contact. As with the identification of the user, the names of the contact list are combined with the alternate names and pronunciations and used to identify the desired contact.
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