Voice Mail Command Summary

Message Selection:

"New" - Selects new messages from the "Inbox" folder.

"Old" - Selects old messages from the "Inbox" folder.

"Saved" or Custom - Selects either messages from the "Saved" or other custom folder under "Inbox".

Message Disposition:

"First" - Proceeds to the first message in the list.

"Next" - Proceeds to the next message in the current list.

"Previous" - Proceeds to the previous message in the current list.

"Delete" - Deletes the current message after confirmation.

"Forward" - Requests name of party, optionally records new audio, and forwards the current message to another internal user. Note: TeleVantage can take up to 45 seconds to forward a message.

"Move" - Moves the current message to the "Saved" folder another custom folder after confirmation.

"Reply" - Records an audio reply and returns it to the sender.  Only available for local extensions

"Callback | Return Call" - Places a return call to the sender's number or extension, if available.

"Call Contact" - Loads the Contact List as a grammar and places a call to the entry selected from the list.

"Help" - Announces the list of commands for message disposition.

System Commands:

"Log-off | Log-out" - Ends the current session and returns to the Call Router.

"[Call] Transfer" - Initiates the Call Router to allow a transfer to another extension.


Complete Help Topic List | Speech Assistant Product Information